Privacy Policy & Data Protection

We collect personal information that you provide directly to us:

• Consultation & Questionnaire Data: Name, email address, destination preferences, travel dates, party size, budget, and trip parameters.

• Newsletter Subscriptions: Name and email address when subscribing to our travel dispatches.

• Technical & Cookie Data: IP address, cookie preferences, and basic website analytics.

Under the GDPR, we process your personal data under the following legal bases:

• Contractual Necessity: To prepare bespoke itineraries and deliver the consultancy services you purchase.

• Consent: To send marketing newsletters and store optional analytics cookies (you may withdraw consent at any time).

• Legitimate Interest: To respond to general inquiries, prevent spam/abuse, and optimize our website experience.

We utilize trusted third-party service providers to deliver our services:

• Payment Processing (Stripe): All financial transactions are processed directly by Stripe. We never view, collect, or store your raw credit card details or bank account information.

• Scheduling & Communication (Calendly, Google Workspace): Used to book consultations and communicate trip details.

• Data Minimization: We share only the minimum necessary information with third parties. All providers operate under their own privacy policies and approved EU safeguard mechanisms (such as Standard Contractual Clauses) for international data transfers outside the EEA.

This site uses essential cookies to record your consent preferences (stored locally in your browser). Optional analytics cookies help us understand destination interest. You can manage or decline optional cookies via our cookie consent banner at any time.

We retain personal data provided in consultation submissions and newsletter records only for as long as necessary to fulfill the service requested, maintain accurate business records, or until you request its deletion (up to a maximum of 2 years from your last active interaction).

If you are an EU/EEA resident, you have the right to access, rectify, port, restrict, or request erasure of your personal data, as well as the right to object to processing. To exercise any of these rights, contact us at caitlinscustomitineraries@gmail.com.

You also have the right to lodge a complaint with your local data protection authority.

For any privacy or data protection inquiries, please email: caitlinscustomitineraries@gmail.com.